Most organisations can tell you what their waste costs and almost nothing about what is actually in it. We start with an audit of every stream your sites generate, review it honestly against the waste hierarchy — what could be prevented, reused, redistributed, reclaimed or recycled rather than simply thrown — and then run the whole thing end to end: containers, collections, logistics, treatment and the evidence pack at the end of it. One clearance, or a national programme.
Not a questionnaire and not a desk exercise. We come to the building, open the compounds, look in the containers and go through the invoices and transfer notes for what has actually left over the last twelve months. Almost every audit finds the same three things: streams nobody owns, containers being emptied half empty, and material going out as general waste that somebody would have paid for.
What you get back is a baseline — measured, stream by stream, with the current cost and the current destination against each one — and a costed set of options ranked by where each stream could sit on the hierarchy instead.
The audit is not a sales survey with a container quote at the end of it. Where the right answer is fewer collections, a different container size or leaving an existing contract exactly where it is, that is what the report says.
Stream volumes come off weighbridge tickets, transfer notes and container fill rates rather than an estimate on the day — so the baseline you improve against is one your finance and ESG teams can both stand behind.
We are known for IT, and IT is usually where the value and the risk are concentrated. But the audit covers everything the site puts out, because segregating one stream properly is worth very little if it is being contaminated by the one next to it.
Every item that leaves your site has five possible fates, and they are not equal — legally, financially or environmentally. The review takes each stream in your baseline and asks how far up this ladder it could go instead. Most waste contracts start at tier three. Almost all of the value sits in tiers one and two.
The waste is never created. The cheapest tonne to deal with is the one that never arrives on site.
Challenge the specification upstream — returnable totes in place of single-use cardboard, right-sized packaging, repair instead of replace, and refresh cycles extended where the hardware still has life in it.
It still works. Somebody — inside your organisation or outside it — still wants it.
Test, repair, wipe to certificate and put it back into your own estate; or remarket it and return the value to you; or place it with schools, charities and community programmes where the residual value is lower than the good it can do.
The item is finished, but the material in it is not. It goes back into the supply chain as raw material.
Segregate at source so streams stay clean, then route each fraction to reprocessors permitted for it — ferrous and non-ferrous metals, circuit boards, plastics by polymer, card, glass, batteries and the regulated WEEE fractions.
Nothing useful can be pulled back out of the material, but the energy in it can be.
Only what has genuinely failed the tiers above it — routed to energy recovery rather than to a hole in the ground, and reported separately so it never quietly becomes the default.
The last resort, and the line on the report we want to see getting smaller every quarter.
Hazardous and regulated streams handled through licensed and permitted routes and consigned properly. For the IT assets we handle, zero to landfill.
Recycling is where most conversations about waste begin and end, because it is the tier a haulier can sell you. But a laptop that goes back into your own estate never became waste at all, and one that is remarketed comes back as a credit rather than a cost. That is the difference between a waste contract and a waste strategy, and it is the reason the audit comes first.
It is the order set out in the EU Waste Framework Directive and carried into UK law by the Waste (England and Wales) Regulations 2011, which require waste to be dealt with as far up it as is reasonably practicable. We just make the case, stream by stream, for what "reasonably practicable" actually looks like on your sites.
Tier two in practice: kit arriving as "waste" on a collection note, going out again as working hardware.
The first four get you a baseline and a plan. The fifth is the one that matters, because a waste strategy that isn't measured after it goes live is just a document.
We walk each site with whoever knows it best. Compounds, bin stores, loading bays, the IT room and the cupboard everything ends up in.
Every stream identified, quantified and priced — what it is, how much of it there is, who takes it today, where it ends up and what it costs.
Each stream tested against the hierarchy, with the options costed. You get a recommendation, not a menu — and the reasoning behind it.
Containers and equipment placed, collections scheduled, logistics planned, treatment routes contracted. Then we operate it, not just design it.
Tonnage by stream and by destination, against the baseline, in a form your ESG report can use — then back round for the streams that haven't moved.
Sites change, contracts renew and the estate turns over, so the baseline goes stale. Most clients re-audit annually; sites going through a fit-out, a merger or a move are worth looking at again as soon as the dust settles.
Plenty of people will sell you a waste audit. Rather fewer will then put the containers on site, book the vehicles, move the material, treat it, and put the paperwork in your hand at the end of the month. That is the part that actually changes the numbers, and it is the part we were built for — because the logistics network, the secure facilities and the treatment routes are already ours.
One contract, one point of contact, one set of reporting. Whether the job is a single clearance or a rolling multi-site programme, nothing changes hands between the survey and the certificate.
The method doesn't change — look, measure, review, route, prove. What changes is how much planning sits in front of it and how long the reporting runs for.
A floor being emptied, a store room being reclaimed, a lease ending on Friday. Surveyed, quoted, cleared and evidenced as a single job — and still segregated properly on the way out, because a deadline is not a reason to send a working estate to a recycler.
Office MovesA permanent arrangement for a single site: containers in place, a collection rhythm that matches how the site actually fills them, and quarterly reporting that shows which streams are moving up the hierarchy and which are stuck.
ITAD & Data DestructionMultiple sites, mixed tenures and inherited contracts, run as a managed programme with a project manager, a mobilisation plan, consolidated logistics and one reporting line — the same way we run national hardware rollouts.
Programme ManagementYour duty of care doesn't end when the vehicle leaves the gate — you remain responsible for the material and for being able to show where it went. Everything we move is documented as it happens rather than reconstructed afterwards.
A description, a classification code and a named receiving facility for every movement, issued at the point of transfer and held against the site.
Hazardous and regulated material consigned properly, with the paperwork that lets you evidence the route it took and who was licensed to take it.
Anything that held data tracked by serial number and certificated individually, to the same standard as the rest of our ITAD work rather than as a waste line item.
Real weights against real movements, so the tonnage in your report is reconcilable to a document rather than to an average.
Where each stream ends up, and which permits and accreditations the receiving site holds — the question an auditor asks second, after "how much".
Tonnage by stream and by hierarchy tier, movement against baseline, and the diversion and material-recovery figures your ESG and CSR reporting needs.
Material only moves on carriers, and only into treatment facilities, that are licensed and permitted for the stream in question — and we hold the evidence of that on file, so the answer exists before anyone asks the question.
The certifications, facilities and chain-of-custody processes behind our ITAD work are the same ones behind the waste streams we manage — because it is the same buildings, the same vehicles and the same audit trail.
Tell us how many sites you have and roughly what comes out of them, and we'll arrange a survey. You'll get a measured baseline, an honest view of how much of it never needed to be waste, and a price for taking the whole thing off your desk.
