Visitor Arrival Information | GreensafeIT
Visitor Arrival Information

Visiting Greensafe?
Here's how it works.

Every Greensafe facility is a secure site. A little preparation before you travel means we can get you through the gate, parked and into Reception without a hitch — whichever site you're visiting.

Before You Arrive [email protected]
Already scheduled to visit Greensafe?
Kidderminster — Head OfficeHoo Farm · DY11 7RA Berry Hill — DroitwichBerry Hill · WR9 9AH
Before Your Arrival

Two things to do before you travel.

When you visit Greensafe you are entering a secure site. By following these simple steps ahead of your visit, we can make sure your arrival is smooth and efficient — the same process applies to both sites.

01

Email your visit details

Before your visit, email [email protected] and cc. the person(s) you are due to meet, supplying:

  • Your vehicle registration(s)
  • The names of the people arriving in each vehicle
  • The date and your estimated time of arrival

These details are also used for track-and-trace purposes.

Email [email protected]
02

Tell us about lunch

If your visit spans over a lunchtime, let us know any dietary requirements ahead of the day, so we can be sure to cater for your needs.

And if you have any other queries about your visit — access needs, timings or anything else — just include them in the same email and we'll take care of it before you set off.

On the Day

Two sites, one warm welcome.

Find your site below — arrival works slightly differently at each.

Head Office

Kidderminster

Aventine House, Edwin Avenue, Hoo Farm Industrial Estate, Kidderminster DY11 7RA

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Get directions ↗
The Kidderminster site security gate and hut, with the visitors telephone sign on the palisade fence1 · Site security gate
The glass entrance of the Greensafe head office, with the greensafe logo on the window, next to the secure visitor parking2 · Head office & reception
  1. On arrival you'll be greeted by a member of our security staff, who will take your name, vehicle registration and details of who you are meeting.
  2. You'll be directed straight ahead to the secure parking facility, situated directly outside the head office at the back of the site.
  3. A member of the team will greet you in Reception.
  4. Travelled a distance? Toilets are directly off Reception and clearly signed for your convenience.
Security hut unmanned? Call the number on the sign — 0800 368 7699 — and when requested, dial '0' as the extension.
Processing Facility

Berry Hill

Berry Hill Industrial Estate, Droitwich WR9 9AH

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Get directions ↗
The Berry Hill site security hut beside the visitor parking spaces1 · Site security hut
The Berry Hill reception entrance with the visitor car park directly in front of the building2 · Reception & parking
  1. On arrival you'll be greeted by a member of our security staff, who will take your name, vehicle registration and details of who you are meeting.
  2. You'll be directed to the secure parking facility, situated directly in front of the building.
  3. A member of the team will greet you in Reception and sign you in.
  4. Travelled a distance? Toilets are directly off Reception and clearly signposted for your convenience.
Any queries about your Berry Hill visit? Email [email protected] before you travel.

We look forward to welcoming you at Greensafe very soon. Any queries regarding your visit or any of our services — [email protected]

Onsite Health, Safety & Security

While you're on site.

To ensure the Greensafe site remains safe and secure during hours of business, the following rules apply to every visitor, at both sites:

Visitors will be asked to identify themselves and confirm who they are visiting.

Admin staff are informed daily of expected visitors, along with their vehicle registration.

At Reception, visitors are asked to read our emergency procedure sheet, outlining what to do in case of an emergency.

Visitors are escorted at all times whilst on site, unless prior arrangements have been agreed and signed off.

Visitors sign and date the visitor's book and are issued a time-sensitive visitor's badge.

A visitor without a badge, or unescorted in operational areas, will be politely challenged — our staff are vigilant in the Greensafe safeguarding procedures.

Before exiting the site, visitors must sign out and return their badge to a member of staff.

Visitor badge — worn prominently at all times
Fire Safety

If the alarm sounds, here's what to do.

Action on hearing the alarm

Three steps. No exceptions.

  • 1 Leave the building by the nearest fire exit
  • 2 Do not re-enter the building
  • 3 Report to the assembly point
Kidderminster: the Fire Assembly Point is at the front of Aventine House, Unit 27A Edwin Avenue, in the front car park.
Berry Hill: the Fire Assembly Point is on the front car park.
Smoking

Designated areas only

  • Smoking is prohibited in all buildings on site.
  • Smoking is permitted only in the designated smoking area, located at the side of the main reception/office building.
  • Smoking bins are provided and should be used at all times — under no circumstances should cigarettes be discarded or extinguished on the ground.

GreensafeIT Ltd. must, at all times, ensure that employees and other persons who are not employees are not put at risk by any work activities (ss.2(2), 2(3) and 3 of the Health and Safety at Work Act 1974 (HSW Act)).

We look forward to welcoming you

See you at Greensafe soon.

If you have any queries regarding your visit — or any of our services — please don't hesitate to get in touch before you travel.

[email protected] 0800 368 7699