Device swaps, door to door.
Faulty device, new starter or leaver? SwapIT ships a secure, insured tote to the user's home with their new device — and brings the old one back. One QR scan books the collection. Your IT team never lifts a finger.
The SwapIT Tote
Secure · Reusable · Soft-Branded
How a swap works,
end to end.
Four beats, one reusable tote making the full round trip: out to your user with their new device, home again with the old one, and back to Greensafe to be securely renewed.
It arrives at the door
We configure, quality-assure and dispatch the replacement. It lands at your user's home next day — insured, tracked and delivered on an electric last-mile. No depots, no waiting in, and soft-branded so it looks like it came straight from your company. Because it did.
They swap, in minutes
The new device comes out and powers up. The old one goes back into the very same tote, protected and sealed for the return — everything needed is already in the box. Minutes, not mornings, with no engineer visit required.
One scan books the collection
A single scan of the QR on the tote books the pickup — the user chooses the day and time that suits them, and the sealed tote goes from the doorstep on one tracked, insured, low-emission journey back to us. No forms, no phone calls, no chasing.
Renewed & returned
Certified data erasure, refurbishment and re-marketing — zero landfill, value returned to you, and the reusable tote heads out on its next journey.
A service model for
every kind of urgency.
Instant
A quick doorstep collection — the user has their device ready to swap for the replacement, or simply drops the old one into the tote. The driver seals the box and takes it away.
Delayed
The tote stays with the user, giving them time to pack. A quick QR scan books the collection whenever suits — ideal when they can't return the device straight away.
Mobile
A service sized specifically for mobile phones — guaranteed mailbox delivery on a fully tracked service.
Dedicated
Deliveries scheduled outside regular working hours, with full chain of custody — delivered at a time that suits the user, however sensitive the device.
One tote,
many journeys.
SwapIT isn't just for faulty devices. The same secure, reusable tote, comms engine and electric last-mile courier network handles every device that needs to move between Greensafe and your people.
Breakfix swaps — faulty device out, working device in, same tote
Leaver returns — a simple, secure path home for every leaver's kit
Legacy ITAD collections — old estate recovered for certified erasure and resale value
Circular by design — reusable totes, electric collections, zero-landfill processing and auditable ESG reporting
Ready for the next journey
Put a tote on
someone's doorstep.
Tell us about your users and we'll show you how SwapIT keeps them working — without your IT team leaving their desk.